When will my order arrive?

All online orders are delivered free of charge with next working day delivery by courier. If you order before 5pm on a weekday we'll normally dispatch your order the same day. Orders placed after 5pm on a Friday will be processed the next working day. Couriers typically deliver between 8.30am-6pm.

Small orders under £50 may be dispatched via Royal Mail 1st class.

To track an order please log in to your online account, call us on 0800 028 1181 (Option 3) or email customerservice@kentexpress.co.uk with your account number and order details.